Confidentiality

All health records and communications between you and Student Health and Counseling are confidential.

Your permission must be obtained in writing before any information can be shared with any person not directly involved in your care, except where required by law.

Exceptions required by law include reporting certain disorders to government agencies.

HIV infection is reported to the state government without your name. Sexually transmitted diseases, tuberculosis, and some other infectious diseases are reported with names. Fainting, seizures, and loss of consciousness are reported to the California Department of Motor Vehicles.

You have the right to privacy.

Staff who provide patient care in the Student Health and Counseling Services clinics are employees ONLY of the health service and are not in positions in the university in which they evaluate or grade students in their academic programs. 

Discussion, examination, treatment, and consultation with other providers should be conducted in private. If you do not feel that the situation is private enough, you have the right to request more privacy.

Counseling and Psychological Services

Confidentiality is the cornerstone of counseling and psychological services. You have a legal right to privacy and your written permission must be obtained before we will release information to anyone outside of our clinic, with only limited legal and ethical exceptions. We want you to be aware that counseling records are maintained separately from any other records of the University – including academic, educational and job placement records. If you have questions or concerns about confidentiality, we encourage you to discuss them with our staff.

HIPPA Privacy Practice
HIPAA Addendum

MyHealthRecord.ucsf.edu

Use the MyHealthRecord student portal to:

  • Schedule appointments
  • Cancel appointments
  • Secure messaging
  • Immunization Summary
  • Health Holds info

Click here for a video tutorial.

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Schedule an Appointment

Contact us to schedule an appointment:

Tel: (415) 476-1281

View our No-Show Policy.

Your Insurance Plan - UC SHIP

Obtain your UC Student Health Insurance Plan (UC SHIP) Member ID number on the Student Portal (click on the My Health tab). NOTE: New students will not have access to this feature until Sept. 16.

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