2021 End-of-Year / Office Closure Student Resources

Mental Health Services

Option

What to Expect

How to Access

What it costs (with UC SHIP)

Emergency Room

Emergency Care

Proceed to nearest ER

$125 copay (waived if admitted)

Mental Health Consult Line

Phone call with a therapist, immediate access or short hold time.

Call 1-415-476-1281 (option 2);

24/7 access

No cost

Urgent Care Center

A provider visit to address your urgent concern or urgent medication refill need. You will need to send a secure message to SHCS to request a retroactive referral  (MyHealthRecord) if seen at UCSF Urgent Care.

Locate an urgent care center and call to schedule or inquire about drop in availability.

$25 copay (take your paper or mobile insurance ID)

LiveHealth Online – Counseling or Psychiatry

A video-based visit with your choice of therapist or psychiatrist.

  • Log on to LiveHealthOnline
  • Create a user ID/password
  • Enter your UC SHIP member ID
  • Select a provider & schedule! 

$0 copay with UC SHIP policy number; $95 - $175 for all other students

Community Providers

Telehealth visit

Thriving Campus

Psychology Today

$0 copay in-network

TAO Connect

Self-Help

TAO Connect

 

Other Resources

National and local resources

National Suicide Prevention Lifeline

National Domestic Violence Hotline

San Francisco Women Against Rape

National Sexual Assault Hotline

No cost

Resources for Relaxation

Getting out of the flight/fight/freeze activation mode.

Daily Qigong Routine for Beginners

Calm App: Free Meditations

Self-Compassion Guided Meditations

Liberate Meditation App (For BIPOC by BIPOC)

UCSF Department of Psychiatry

No cost

 

Medical Services

Option

What to Expect

How to Access

What it costs (with UC SHIP)

LiveHealth Online

A video-based visit with your choice of primary care provider.  Appointment lead time may be immediate or a few minutes or a few hours.

  • Log on to LiveHealthOnline
  • Create a user ID/password
  • Enter your UC SHIP member ID
  • Select a provider and schedule! 

$0 copay with UC SHIP policy number; $49 for all other students.

Nurse Advice Line

Speak to a registered nurse about a health concern.

Call 1-877-351-3457

No cost

Urgent Care Center

A provider visit to address your urgent concern or urgent medication refill need. You will need to send a secure message to SHCS to request a retroactive referral (MyHealthRecord) if seen at UCSF Urgent Care.

Locate an urgent care center and call to schedule or inquire about drop in availability.

$25 copay (take your paper or mobile insurance ID)

Emergency Room

Emergency Care

If you are experiencing a medical emergency, including but not limited to shortness of breath, chest pain, or a symptom that may be life threatening, call 911 for an ambulance or proceed to nearest ER.

$125 copay (waived if admitted)

 

Referrals

If you are a UC SHIP enrollee and require care from a community provider while Student Health is closed, please send a secure message via MyHealthRecord to the “Insurance/Referral Coordinator.”  Student Health will create a referral retroactively (on Monday, January 3)  and will submit it to Anthem Blue Cross to process your claim.