Primary Care Clinic Hours

Both in-person and tele-health visits are available by web-bookable appointment only. Call for same day appointment (limited availability).

SHCS Clinic Hours:
Parnassus: 8 a.m. – 12 p.m. and 1 p.m. – 5 p.m. Monday, Wednesday, Friday
Mission Bay: 9 a.m. – 12 p.m. and 1 p.m. – 5 p.m., Tuesday, 8 a.m. – 12 p.m. and 1:30 p.m. – 5 p.m., Thursday

See Location, Directions, and Hours for more information.

Service Modification and How to Best Access Service

Medical

• In-person visits for medical concerns and HIPAA-compliant Zoom visits can be booked online through the MyHealthRecord portal or by calling us at 415-476-1281 and asking if there is a provider triage appointment, same day or urgent care appointment available. 
• If you have an urgent concern and there are no online appointments available within what you believe is a reasonable time, please call us at 415-476-1281. For guidance on where to go for urgent care.
• If you have symptoms of cough, fever, shortness of breath, or if you've had close sustained contact with a known positive COVID-19 case, do not come in. Schedule a zoom visit for medical advice and care instructions.
• For life-threatening emergencies, proceed directly to the nearest emergency room or call 911.

Laboratory test requests

• Please schedule an appointment with a primary care provider if you believe you may need laboratory tests other than TB testing.
• TB Testing is being done via Quantiferon blood test only. No office visit required. Please send a message to the Nurse Advice line and someone will get back to you within 24 to 72 hours.

Counseling and Psychiatry Services

• Our counseling and psychiatry model has been adjusted to meet the immediate needs of students and to preserve the health of students and staff.
• All in-person visits have been curtailed. All visits will be conducted by phone or HIPAA-compliant Zoom meeting.
• If you would like to discuss your concerns and options for getting help, you can schedule an initial consultation appointment via the portal.
  This consists of a 20 to 25 minute phone call with a counselor at SHCS. If you encounter any challenges with scheduling, please give us a call at 415-476-1281 so that we may assist you.
• If you have a current mental health provider and would like an appointment with your provider, please contact them via secure message.
• Next Day web booked appointments are available via the portal (can be scheduled 24 hours in advance).
• Hours: Monday-Friday, 8 a.m. to 5 p.m.
• Clinical Groups are available each quarter and are a great way for students to connect with peers, learn new skills and strategies, and grow both emotionally and educationally.
• For after-hours support, including evenings and weekends, please call 415-476-1281 (option 2) to speak with a mental health clinician.
• You can access the following options below on your own or have your provider help you:
  • LiveHealth Online for primary care and mental health care
  • TAO for mental health self-help
  • Text STEVE to 741741 to access a live, culturally sensitive, text-based Crisis Counselor