Primary Care Clinic Hours

Both in-person and tele-health visits are available by web-bookable appointment only. Call for same day appointment (limited availability).

SHCS Clinic Hours:
Parnassus: 8 a.m. – 12 p.m. and 1 p.m. – 5 p.m. Monday, Wednesday, Friday
Mission Bay: 9 a.m. – 12 p.m. and 1 p.m. – 5 p.m., Tuesday, 8 a.m. – 12 p.m. and 1:30 p.m. – 5 p.m., Thursday

See Location, Directions, and Hours for more information.

Nursing Triage Hours

Tel: 415-476-1281
Monday-Friday, 8 a.m. to 5 p.m., closed from 12 p.m. to 1 p.m. for lunch.

Service Modification and How to Best Access Service

Medical

  • In-person visits for medical concerns and HIPAA-compliant Zoom visits can be booked online through the MyHealthRecord portal or by calling us at 415-476-8736 and asking if there is a same day or urgent care appointment available. You will be directed to a nurse who will schedule you appropriately. 
  • If you have an urgent concern and there is no online appointment available within what you believe is a reasonable time, please call us at 415-476-8736 or send a secure message to a student health nurse. To the extent that it is possible, we will try to accommodate your need by scheduling you in a same-day or urgent care appointment slot, or direct you on where to go for urgent care.
  • If you have symptoms of cough, fever, shortness of breath, or if you've had close sustained contact with a known positive COVID-19 case, do not come in. Send a secure message to the Student Health Nurse or schedule a zoom visit for medical advice and care instructions.
  • For guidance on whether your medical concern should be addressed in an in-person appointment or a telehealth appointment, call 415-476-8736 to speak to a nurse or send a secure message to the Student Health Nurse.
  • For life-threatening emergencies, proceed directly to the nearest emergency room or call 911.

Laboratory test requests

Counseling and Psychiatry Services

  • Our counseling and psychiatry model has been adjusted to meet the immediate needs of students and to preserve the health of students and staff.
  • All in-person visits have been curtailed. All visits will be conducted by phone or HIPAA-compliant Zoom meeting.
  • If you would like to discuss your concerns and options for getting help, you can schedule an initial consultation appointment via the portal.
    This consists of a 20 to 25 minute phone call with a counselor at SHCS. If you encounter any challenges with scheduling, please give us a call at 415-476-1281 so that we may assist you.
  • If you have a current mental health provider and would like an appointment with your provider, please contact them via secure message.
  • Next Day web booked appointments are available via the portal (can be scheduled 24 hours in advance).
  • Hours: Monday-Friday, 8 a.m. to 5 p.m.
  • Clinical Groups are available each quarter and are a great way for students to connect with peers, learn new skills and strategies, and grow both emotionally and educationally.
  • For after-hours support, including evenings and weekends, please call 415-476-1281 (option 2) to speak with a mental health clinician.
  • You can access the following options below on your own or have your provider help you:
    • LiveHealth Online for primary care and mental health care
    • TAO for mental health self-help
    • Text STEVE to 741741 to access a live, culturally sensitive, text-based Crisis Counselor