Urgent Care Options

MEDICAL CONCERNS

Emergency Room
  • For emergency care, proceed to an emergency room of your choice
  • UC SHIP Students pay a $125 copay (waived if admitted)

UCSF Acute Care and Screening Clinic:
  • UCSF Medical Center – Parnassus campus
  • Walk-in clinic, open weekday evenings until 8 p.m. and on Saturdays until 4 p.m. Closed on Sundays.
  • Closed Christmas and New Year’s Day
  • UC SHIP students pay a $25 copay

Network Urgent Care Provider:

  • UC SHIP enrollees will have a $25 copay.
  • Concentra Urgent Care
    2 Connecticut Street
    San Francisco, CA 94107
    Tel: 415-621-5055

    Golden Gate Urgent Care
    2395 Lombard Street
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-796-2242

    Golden Gate Urgent Care
    199 W. Portal Ave
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-821-8798

    Golden Gate Urgent Care
    1600 Market Street
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-746-1812

  • Click here for a list of network providers within 20 miles.
  • You can seek care at non-network facilities as well, but the cost to you will be higher.

LiveHealth Online:
  • A video-based visit with your choice of primary care provider. Appointment lead time may be a immediate or a few minutes or few hours.
  • $25 copay for UC SHIP enrolled. $49 for students without SHIP.
  • Click here to connect to LiveHealth Online. Create an account and have your UC SHIP membership numbers (starts with XDP) ready to enter. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.
  • Select a provider & schedule!
  • Please be ready to enter SHCS’s email ([email protected]) when logging in to LHO so your clinical summary is forwarded to your chart for continuity of care.
  • For more information about LiveHealth Online:

    Overview of LiveHealth Online 

    FAQ about LIveHealth Online 


Nurse Advice Line
  • Call 877-351-3457 to speak to a registered nurse about a health concern
  • There is no cost to call the Nurse Advice Line.

 

MENTAL HEALTH CONCERNS

Emergency Room
  • For emergency care, proceed to an emergency room of your choice
  • UC SHIP Students pay a $125 copay (waived if admitted)

Mental Health Consult Line
  • Call 415-476-1281 (option 7); 24/7
  • Phone call with a therapist, immediate access or short hold time.
  • No cost

Urgent Care Center

LiveHealth Online:
  • A video-based visit with your choice of therapist or psychiatrist. Appointment lead time may be same day or a day or two. Psychiatry can refill urgent med requests.
  • $15 copay for UC SHIP enrolled.
  • Click here to connect to LiveHealth Online. Create an account and have your UC SHIP membership numbers (starts with XDP) ready to enter. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.
  • Select a provider & schedule!
  • Please be ready to enter SHCS’s email ([email protected]) when logging in to LHO so your clinical summary is forwarded to your chart for continuity of care.
  • For more information about LiveHealth Online:

    Overview of LiveHealth Online 

    FAQ about LIveHealth Online