Medical Records Requests

**Update your gender identity and pronoun**
Please let us know your gender identity and pronoun. You can update this demographic information any time on the medical record portal under the PROFILE section on the left.

You may obtain a copy of your SHCS medical records at anytime. To request a copy of your medical records or to give another person access to your records, patients can submit an Authorization for Release of Medical/Billing Information online, by fax, by mail, or in-person. However, many of your records are already available on the MyHealthRecord Patient Portal and do not require prior authorization to view.

Records Available on the Patient Portal

Patients can access the records below without a written authorization by logging into MyHealthRecord Patient Portal:

  • Lab test results
  • Immunizations
  • Referrals
  • Letters
  • Secure Messages
    • If a healthcare organization is requesting your medical records, please call SHCS (415) 476-6137. There is no fee.

    • An insurance company may request a copy of your medical records when you apply for coverage. Your medical records cannot be released without your consent. If an insurance company requests a copy of your records, fill out their medical records release form and have them submit it to SHCS. There is a $50 fee paid for by the insurance company.