Mental Health Coverage

After-hours Consult Line

Students having a mental health crisis outside of clinic hours can call (415) 476-1281 and choose option 2 to consult with a mental health counselor. For more information, please visit Mental Health Crisis.

Lyra Health

Lyra offers UC SHIP members access to confidential care for emotional and mental health, how, when, and where they need it. Whether they are feeling stressed anxious, or depressed, support from Lyra can help get them back on their feet.

Members (students, their spouses, and dependents) enrolled in a UC SHIP medical plan all have access to Lyra's self-service wellness tools with Essentials. Members over the age of 18 have unlimited access to coaching, therapy, and medication management support.

Enrollees are eligible to receive short-term counseling at Student Health and Counseling Services each academic year at no charge. Please see Mental Health Care for more information about in-clinic counseling services.

For long-term counseling, enrollees can choose an in-network or out-of-network provider. Please contact Student Health & Counseling Services with your provider’s information so a referral can be sent to Anthem for future claims processing.

On the UC SHIP website, you can find details and important information about your plan as well as contact information and network providers.

Mental Health Care Coverage Information

    • Billing Anthem Blue Cross PPO
      P.O. Box 60007
      Los Angeles, CA 90060-0007
      1-800-888-2108
      Member ID Call: 1-800-888-2108
      Group Policy 275958
      Underwriter University of California Office of the President
      In-California Network Anthem Blue Cross PPO
      1-800-888-2108
      Out-of-California Network BlueCard PPO
      1-800-810-2583
    •   UC Medical Center In-Network Out-of-Network
      Outpatient services

      100% covered; No copay

      100% covered; No copay

      		 65% no deductible
      Inpatient services 95% 90% after $250 copayment 60% after $500 copayment

    • To get reimbursed for services paid for, please complete the Member Claim Form, provide an itemized bill and receipts to P.O. Box 60007, Los Angeles, CA 90060.

    • Student Health & Counseling has a list of local in-network providers (select State = "California" and Plan/Network = "Blue Cross PPO (Prudent Buyer) - Large Group"). To obtain a list, email [email protected]