Prescription Refills

Retail Pharmacy refill process

 

Contact your pharmacy

When scheduling a travel consultation, expect the appointment to last 30-50 minutes and make sure to bring in a record of your immunization history.

 

Call your pharmacy

Call your pharmacy for refill request status. Processing of prescriptions can take 24 to 48 hours.

 

Pick up prescription refill from your pharmacy.

Walgreen’s, Parnassus Heights and Safeway are a few local pharmacies in network. (There is a $5 co-pay for generic prescriptions and a $25 co-pay for brand-name prescriptions.)


Please note that some medications, such as pain medication, might require a follow-up visit with your SHCS provider.

Mail-In refill process

 

Contact DrugSource

Contact DrugSource to request prescription refill.

To submit a first-time request to DrugSource click here

 

Call DrugSource

Call DrugSource for refill request status. Processing of prescriptions can take up to 24 to 48 hours.

 

Receive your prescriptions via Mail Order with free standard shipping.

Mail Order (90 day Supply)
$15 generic, $75 brand, $120 non-formulary brand
Please note that some medications, such as pain medication, might require a follow-up visit with your SHCS provider.

Urgent Prescription Request


If you are experiencing a medical emergency, and you need your medication refilled in less than 24 to 48 hours, notify us immediately after your pharmacy has faxed in your request.