Emergencies & After Hours Care

Life-threatening Emergency:

-Medical or Mental Health

Call 911 or go to the nearest ER. To find a local emergency room closest to you, see ER Locations in SF.

Urgent Care:

-Medical Concern

When SHCS is open:
Contact SHCS at 415-476-1281 or walk into one of our clinics. SHCS is open Monday through Friday 8 am to 5 pm.

When SHCS is closed:
If SHCS is closed and you cannot wait until SHCS opens, visit an urgent care center. See Urgent Care Locations.

If you are out of area:

Call SHCS at 415-476-1281 and ask to speak to a nurse or visit the nearest urgent care facility. See Urgent Care Locations.

If you are out of the country:

Call a SOS International 24-hour Alarm Center or visit a local health care provider.

Urgent Care:

-Mental Health Concern

When SHCS is open:
Call SHCS at 415-476-1281 or walk in to one of our clinics. A SHCS registered nurse will make an appropriate plan of care.

When SHCS is closed:
If SHCS is closed, and you are experiencing an urgent mental health issue, you can speak with a mental health provider over the phone via our Mental Health Crisis Line. Dial 415-476-1281 and press option 7. This line is answered Monday through Friday 5 pm to 8 am and 24 hours on weekends and holidays.

If you are out of the area:

Call SHCS at 415-476-1281 to speak to a nurse or, after hours, you may call the SHCS Mental Health Crisis Line. Dial 415-476-1281 and press option 7. You may also visit the nearest ER. See ER Locations in SF for local resources.

If you are out of the country:

Call a SOS International 24-hour Alarm Center or visit a local health care provider.

Assisting a Student in Need

For guidance when helping a student who appears to be in crisis, call SHCS at 415-476-1281. For more information, see Assisting Students In Need or Caring for Yourself and Your Colleagues.

If you have visited an urgent care center or emergency room recently, and need to get authorization for your visit, see ER/Urgent Care Claims.