Emergencies & After Hours Care

 

Life-threatening Emergency:
-Medical or Mental Health

 

Call 911 or go to the nearest ER. To find a local emergency room closest to you, see ER Locations in SF.

Please note: For ER visits, make sure to send us the clincial notes from your visit as soon as possible. The clinical notes are needed for follow-up care with your provider.

Urgent Care:
-Medical Concern

When SHCS is open:
Contact SHCS at (415) 476-1281 or walk into one of our clinics. SHCS is open Monday through Friday 8 am to 5 pm.

When SHCS is closed:
If SHCS is closed and you cannot wait until SHCS opens, visit an urgent care center. See Urgent Care Locations.

If you are out of area:
Call SHCS at (415) 476-1281 and ask to speak to a nurse or visit the nearest urgent care facility. See Urgent Care Locations.

If you are out of the country:
Call Bluecard PPO or  visit a local health care provider.

Please note: Urgent Care visits need to be authorized by SHCS. To get retro-authorization, request the medical record and physican notes from your visit be sent to SHCS as soon as possible. For more information, visit ER/Urgent Care Claims.
 

Urgent Care:
-Mental Health Concern

When SHCS is open:
Call SHCS at (415) 476-1281 or walk in to one of our clinics. A SHCS registered nurse will make an appropriate plan of care.

When SHCS is closed:
If SHCS is closed, and you are experiencing an urgent mental health issue, you can speak with a mental health provider over the phone via our Mental Health Crisis Line. Dial (415) 476-1281 and press option 7. This line is answered Monday through Friday 5 pm to 8 am and 24 hours on weekends and holidays.

If you are out of the area:
Call SHCS at (415) 476-1281to speak to a nurse or, after hours, you may call the SHCS Mental Health Crisis Line. Dial (415) 476-1281 and press option 7. You may also visit the nearest ER. See ER Locations in SF for local resources. 

If you are out of the country:
Call a Bluecard PPO or visit a local health care provider.

Please note: Urgent Care visits need to be authorized by SHCS. To get retro-authorization, request the medical record and physican notes from your visit be sent to SHCS as soon as possible. For more information, visit ER/Urgent Care Claims.

Assisting a Student in Need
For guidance when helping a student who appears to be in crisis, call SHCS at (415) 476-1281. For more information, see Assisting Students In Need or Caring for Yourself and Your Colleagues.

 

If you have visited an urgent care center or emergency room recently, and need to get authorization for your visit, see ER/Urgent Care Claims

 

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