Out-of-Area Care

You have several options for seeking care if you are outside the Bay Area and have an acute issue arise. SHCS is always there to assist you and provide triage over the phone during business hours. Please see other options for medical and mental health needs below.

MEDICAL CONCERNS

SHCS (if open):
  • If SHCS is open and you are outside the Bay Area, it may be appropriate to schedule a phone visit with SHCS.
  • Contact SHCS by phone or secure message to inquire. (415-476-1281)

Any UC Campus Student Health

Network Urgent Care Provider:

  • UC SHIP enrollees will have a $25 copay.
  • Concentra Urgent Care
    2 Connecticut Street
    San Francisco, CA 94107
    Tel: 415-621-5055

    Golden Gate Urgent Care
    2395 Lombard Street
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-796-2242

    Golden Gate Urgent Care
    199 W. Portal Ave
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-821-8798

    Golden Gate Urgent Care
    1600 Market Street
    OPEN Mon.-Fri., 8 am – 8 pm
    Sat.-Sun., 9 am – 4 pm
    Tel: 415-746-1812

  • Click here for a list of network providers within 15 miles.
  • You can seek care at non-network facilities as well, but the cost to you will be higher.

Any UC Medical Center walk-in care provider

LiveHealth Online:
  • NEW SERVICE! UCSF students can access LiveHealth Online (LHO) for an online provider visit for urgent care needs.
  • UC SHIP students will be charged their urgent care copay of $25. Non-UC SHIP enrollees can also access the service for $49. Just enter your UC SHIP member number when logging in to the site.
  • Please be ready to enter SHCS’s email ([email protected]) when logging in to LHO so your clinical summary is forwarded to your chart for continuity of care.
  • Click on the links below for more information about LiveHealth Online:

    Overview of LiveHealth Online 

    FAQ about LIveHealth Online 

  • Click here to connect to LiveHealth Online. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.

 

MENTAL HEALTH CONCERNS

If you experience a mental health emergency – proceed to the closest emergency room. For non-emergent needs:


If SHCS is open:
  • SHCS encourages students with an urgent mental health concern to connect with us as soon as possible.
  • If you are not in the Bay Area, staff will advise you on how to access care.

If SHCS is closed
  • If you feel your situation is urgent (thoughts of harming yourself or others for example) go to the closest emergency room.
  • You can also get support anytime from the 24/7 Mental Health Crisis Line. Call SHCS (415-476-1281) and choose option 7. You will be connected to a service staffed by non-SHCS counselors who can assist you.